Australian shipping

We offer free express shipping in Australia within 1-3 business days.

International shipping

We offer free international shipping within 5-12 business days - depending on location.

Our Shipping Policy forms part of, and must be read in conjunction with, our [Website Terms and Conditions]. It is important that you check your delivery details before completing your order. If any errors occur or issues arise, then these need to be reported to us immediately so that we can investigate.

1 SHIPPING OPTIONS

We ship domestically within Australia and internationally. All orders (excluding pre-order items) will be dispatched and posted within 24 hours of receiving the order Monday to Friday AEST. 

Once dispatched, shipping time will vary depending on the type of shipping selected.

2 INTERNATIONAL SHIPPING AND CUSTOMS

For international shipments, please be aware that customs regulations, duties, taxes, and fees may apply. These charges are determined by the destination country's customs authorities and are the responsibility of the recipient. It is essential to comply with all customs requirements to ensure smooth delivery and avoid any delays or additional charges.

Please note that we are unable to influence or predict the amount charged for customs duties or taxes. We recommend contacting your local customs office for more information regarding applicable charges for your specific order. 

3 TRACKING AND CONFIRMATION

To keep you informed about your shipment's progress, we provide tracking numbers or links for all orders. Once your order has been dispatched, you will receive a shipping confirmation email containing the tracking details. You can use this information to track your package through our website or the carrier's tracking system.